Manager – Development, Support & Onboarding – DIC
Quick Info
- Vacancies
- Vacancies: 1
- Qualification
- Qualification: Candidates must possess a Bachelor's degree in any discipline.
- Experience Required
- Experience Required: Minimum 8 years of experience in IT delivery/service-delivery management.
- Deadline
- Deadline:
The Manager - Development, Support & Onboarding role at Digital India Corporation, with one vacancy, is pivotal for coordinating technical activities across development, tenant onboarding, and L1/L2/L3 support for the Digital Office Platform. This position involves owning the tenant onboarding lifecycle and managing incidents and escalations. Offering a consolidated remuneration package, this post is ideal for Bachelor's degree holders with 8+ years of experience in IT delivery/service-delivery management, providing a leadership opportunity in government IT services.
- This role focuses on providing technical coordination across development, tenant onboarding, and support tiers.
- Candidates will own the tenant onboarding and provisioning lifecycle, ensuring segregation of duties.
- The position involves owning incident management, escalation, and problem management processes.
- Applicants should coordinate release-to-support handover and maintain runbooks and knowledge bases.
- The role requires planning capacity and rosters for support tiers and acting as a primary coordination point.
Official Information
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Additional Salary Information
Consolidated remuneration shall be commensurate with qualifications and experience within the approved project norm.
Important Dates
Selection Process
Shortlisting based on objective evaluation matrix (educational qualification, experience, domain expertise, certifications, publications, etc.) Selection interviews for shortlisted candidates
Application Fees
Refer official detailed notification
Reservation
Refer official detailed notification
How to Apply
- Eligible candidates may apply ONLINE through the official application portal.
Frequently Asked Questions
The consolidated remuneration for the Manager - Development, Support & Onboarding role will be commensurate with qualifications and experience within the approved project norms. Specific figures are not provided, so candidates should refer to the official notification for detailed pay structure.
Candidates for the Manager - Development, Support & Onboarding role must hold a Bachelor's degree in any discipline. Additionally, 8+ years of experience in IT delivery/service-delivery management is required.
There is 1 vacancy available for the Manager - Development, Support & Onboarding position at Digital India Corporation.