Helpdesk/Call Center Manager – DIC
Quick Info
- Vacancies
- Vacancies: 1
- Employment Type
- Employment Type: Contract
- Qualification
- Qualification: Minimum 5 years of experience after graduation((preferably B.Tech/B.Sc-IT/MCA/MBA) in HelpDesk/Call Center operations
- Experience Required
- Experience Required: Minimum 5 years of experience in managing Helpdesk/Call Center operations after Graduation.
- Age Limit
- Age Limit: Upto 55 years
- Application Mode
- Application Mode: Online
- Deadline
- Deadline:
The Digital India Corporation (DIC) invites applications for the Helpdesk/Call Center Manager position under its National e-Governance Division (NeGD). This government job offers a contractual opportunity for experienced professionals to manage critical citizen service delivery operations. Eligible candidates with a relevant graduation and experience are encouraged to apply online for this significant role in e-governance initiatives.
- Digital India Corporation (DIC) is recruiting for Helpdesk/Call Center Manager.
- The position is under the National e-Governance Division (NeGD).
- Candidates with a Bachelor's Degree and 5 years of relevant experience are eligible.
- The application mode is online, with a deadline of March 12, 2026.
- This is a contractual government job based in New Delhi, focusing on e-governance projects.
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Additional Salary Information
Refer official detailed notification
Important Dates
Selection Process
Screening of applications based on qualifications, age, and relevant experience.
Shortlisting of candidates.
Interview.
Final selection based on performance in the interview.
Application Fees
No application fee
Reservation
Reservation and relaxation benefits will be applicable as per the rules and regulations of the Government of India for contractual appointments. Candidates are advised to refer to the official detailed notification for specific category-wise provisions.
How to Apply
- Visit the official application portal at https://ora.digitalindiacorporation.in/.
- Register or log in to the portal.
- Fill out the online application form with all required personal and educational details.
- Upload necessary documents, if any, as specified in the detailed notification.
- Submit the application before the deadline of March 12, 2026.
Frequently Asked Questions
The last date for submission of online applications for the Helpdesk/Call Center Manager position is March 12, 2026.
Candidates should possess a Graduation degree, preferably B.Tech, B.Sc-IT, MCA, or MBA, along with a minimum of 5 years of experience in Helpdesk/Call Center operations.
No, the positions are purely temporary in nature on a contract basis for an initial period of 3 years, extendable as per project requirements. Appointees will not have any claim for permanent appointment.