Manager – Call Centre & Career Counselling Unit – NABCONS
Quick Info
- Vacancies
- Vacancies: 1
- Employment Type
- Employment Type: Contract
- Pay Scale
- Pay Scale: ₹445,000 per year
- Qualification
- Qualification: MBA, MSW, or any Master's Degree from a recognized university.
- Experience Required
- Experience Required: Minimum 03 years of experience in large scale Education, Livelihoods, or Skill Development programmes.
- Age Limit
- Age Limit: Upto 35 years
- Application Mode
- Application Mode: Online
- Deadline
- Deadline:
The Manager for the Call Centre & Career Counselling Unit is a pivotal role responsible for overseeing data management and periodic reporting for the DDU-GKY programme in Thiruvananthapuram. This position leads a dedicated team of executives and counselors to create a robust database of unemployed rural youth and facilitate their admission into skill training. It is an excellent opportunity for professionals with a Master's degree to apply data analysis skills toward social development goals. Joining NABCONS in this capacity allows for professional growth within a structured, project-based environment focused on rural poverty alleviation.
- The role involves leading a team of call center executives and career counselors under the guidance of the Thematic Manager.
- Key responsibilities include data analysis, periodic reporting, and maintaining a system for tracking calls and referral pathways.
- Candidates must have proficiency in data management and reporting skills alongside MS-Office knowledge.
- The contract period is initially for 11 months and is co-terminus with the duration of the specific project assignment.
- Applicants should be prepared for a selection process that evaluates their experience in monitoring and community mobilization.
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Additional Salary Information
Initial Annual CTC of ₹4.45 Lakh with a provision for annual increment based on performance.
Important Dates
Selection Process
Preliminary Screening Shortlisting based on Qualification and Experience Interview
Application Fees
No application fee mentioned
Reservation
General/Unreserved: 1
How to Apply
- Visit the official NABCONS website at www.nabcons.com.
- Navigate to the 'Careers' section to find the advertisement for Kerala Skill Development Programme.
- Click on the specific application link provided for your desired post (District Manager, Career Counsellor, etc.).
- Fill out the Google Form or online application format with accurate details.
- Ensure all information regarding educational qualifications and experience is correctly entered.
- Submit the application before the deadline of 12th July 2026, midnight.
- Keep a copy of the submitted application for future reference.
Frequently Asked Questions
The position offers an initial annual CTC of ₹4.45 Lakh with performance-based increments.
Applicants must possess an MBA, MSW, or any Master's Degree.
The preferred age limit for this position is below 35 years.