Junior: L1 / L2 Application Support – DIC
Quick Info
- Vacancies
- Vacancies: 1
- Qualification
- Qualification: Candidates must possess a Bachelor's degree in any discipline.
- Experience Required
- Experience Required: Minimum 1-2 years of experience in application/technical support.
- Deadline
- Deadline:
The Junior: L1 / L2 Application Support role at Digital India Corporation, with one vacancy, provides front-line user support for the Digital Office Platform. This position involves handling tickets, monitoring application health, and supporting tenant onboarding activities. Offering a consolidated remuneration package, this post is ideal for Bachelor's degree holders with 1-2 years of experience in application/technical support, providing a crucial role in government IT service delivery.
- This role focuses on providing front-line user support and handling L1/L2 tickets/incidents.
- Candidates will monitor application health across engines and perform first-level troubleshooting.
- The position requires supporting tenant onboarding activities and user enablement.
- Applicants should maintain the knowledge base, FAQs, and support documentation.
- This is one of three junior resources deployed against the L1/L2 Support posts.
Official Information
Use these links to view the official notification, recruitment page, or updates. They are not additional application steps unless stated in How to Apply.
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Additional Salary Information
Consolidated remuneration shall be commensurate with qualifications and experience within the approved project norm.
Important Dates
Selection Process
Shortlisting based on objective evaluation matrix (educational qualification, experience, domain expertise, certifications, publications, etc.) Selection interviews for shortlisted candidates
Application Fees
Refer official detailed notification
Reservation
Refer official detailed notification
How to Apply
- Eligible candidates may apply ONLINE through the official application portal.
Frequently Asked Questions
The consolidated remuneration for the Junior: L1 / L2 Application Support role will be commensurate with qualifications and experience within the approved project norms. Specific figures are not provided, so candidates should refer to the official notification for detailed pay structure.
Candidates for the Junior: L1 / L2 Application Support role must hold a Bachelor's degree in any discipline. Additionally, 1-2 years of experience in application/technical support is required.
There is 1 vacancy available for the Junior: L1 / L2 Application Support position at Digital India Corporation.