SBI Resolvers Recruitment 2026 – Apply Online for 105 Contractual Officer Posts
Quick Info
- Vacancies
- Vacancies: 105
- Employment Type
- Employment Type: Contract
- Pay Scale
- Pay Scale: ₹45,000 - ₹50,000 per month
- Qualification
- Qualification: Applicants must be retired officers of SBI. No specific educational qualifications are desired. Preference will be given to ex-officers with sufficient work experience, deep knowledge of banking systems and procedures, and overall professional competence.
- Age Limit
- Age Limit: Upto 63 years
- Application Mode
- Application Mode: Online
- Deadline
- Deadline:
Vacancies under this Notification
This list may not include all posts.
State Bank of India (SBI) has announced a recruitment drive for 105 Resolvers on a contractual basis, inviting applications from retired officers of SBI. This initiative aims to enhance customer experience by leveraging the extensive knowledge and experience of former bank officers. Successful candidates will be engaged for a minimum of one year, with potential for extension up to three years or until the age of 65, based on performance. This is a valuable opportunity for experienced banking professionals to contribute to one of India's largest public sector banks.
- The engagement is on a contractual basis for a minimum of 1 year and a maximum of 3 years, or until the officer attains 65 years of age, whichever is earlier.
- Applicants must be retired officers of SBI with an unblemished service record, having retired at the age of 60 from MMGS-II, MMGS-III, or SMGS-IV grades.
- The maximum age for applicants is 63 years as on March 31, 2026.
- The selection process involves shortlisting followed by an interview carrying 100 marks.
- Selected candidates will be posted at Circle Complaints Resolution Centres (CCRC) at LHOs, with the Bank reserving the right to post anywhere in India.
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Additional Salary Information
Monthly remuneration for MMGS-II and MMGS-III officers is Rs. 45,000/-, and for SMGS-IV officers, it is Rs. 50,000/-. This compensation is without prejudice to their pension. No other benefits, perquisites, or membership in Provident Fund/Pension Fund/Gratuity will be provided during the contract period. Income tax will be deducted at source as per applicable IT rules.
Important Dates
Selection Process
The selection will be based on shortlisting and interview.
A Shortlisting Committee will decide the parameters for shortlisting and call an adequate number of candidates for interview.
The interview will carry 100 marks, and the qualifying marks will be decided by the Bank.
A merit list for final selection will be prepared in descending order of scores obtained in the interview, subject to candidates scoring minimum qualifying marks.
In case of common cut-off marks, candidates will be ranked by age in descending order.
Application Fees
Refer official detailed notification
Reservation
Reservation for Economically Weaker Section (EWS) is provisional and subject to verification of the Income & Asset certificate.
Candidates belonging to OBC category but in the 'creamy layer' are not entitled to OBC reservation and should apply as 'GENERAL'.
Caste certificates for SC/ST candidates must be issued by a Competent Authority on the format prescribed by the Government of India.
OBC candidates seeking reservation must submit a declaration stating they do not belong to the creamy layer, issued between 2026-04-01 and the interview date.
No relaxation in the upper age limit will be available to reserved category candidates.
PwBD candidates must produce a certificate issued by a competent authority as per Government of India Guidelines.
How to Apply
- Candidates are required to register online through the link available on the SBI website: https://sbi.bank.in/web/careers/current-openings.
- After online registration, candidates should take a printout of the system-generated online application form.
- Candidates must scan and upload their latest photograph and signature as per the specified guidelines.
- Fill the application form carefully and submit it completely. If unable to complete in one go, save the partly filled form to generate a provisional registration number and password.
- The facility to edit saved information will be available three times only.
- Once the application is completely filled, submit the application form.
- Ensure all uploaded documents (photograph, signature, experience details, ID proof, date of birth proof, EWS/Caste certificate, any other relevant document) are clear and readable and adhere to specified file types and sizes.
Frequently Asked Questions
Retired officers of State Bank of India (SBI) with an unblemished service record, who retired at the age of 60 from MMGS-II, MMGS-III, or SMGS-IV grades, are eligible. The maximum age for applicants is 63 years as on March 31, 2026.
The selection process will be based on shortlisting followed by an interview. The interview will carry 100 marks, and qualifying marks will be decided by the Bank. A merit list will be prepared based on interview scores.
Resolvers are primarily responsible for following up and obtaining timely and qualitative resolution of customer complaints. They may also be assigned any other tasks by the competent authority from time to time. The roles and responsibilities are illustrative and may vary.