Resolver – SBI
Quick Info
- Vacancies
- Vacancies: 105
- Employment Type
- Employment Type: Contract
- Pay Scale
- Pay Scale: ₹45,000 - ₹50,000 per month
- Qualification
- Qualification: Applicants must be retired officers of SBI; no specific educational qualifications are desired for this role.
- Experience Required
- Experience Required: Preference will be given to Ex-officers having sufficient work experience, deep knowledge of system and procedures, and overall professional competence in the relevant area.
- Age Limit
- Age Limit: Upto 63 years
- Application Mode
- Application Mode: Online
- Deadline
- Deadline:
State Bank of India is inviting applications for 105 Resolver vacancies on a contractual basis, offering a fixed monthly remuneration ranging from ₹45,000 to ₹50,000. This opportunity is open to retired SBI officers who have served with an unblemished record and possess deep knowledge of banking systems and procedures. This role provides a chance for experienced professionals to contribute to customer complaint resolution and offers a stable contractual engagement with a reputable public sector bank.
- The engagement for Resolvers will be on a contract basis for a minimum of 1 year and a maximum of 3 years, or until the officer attains 65 years of age, whichever is earlier.
- Candidates must be retired officers of SBI from MMGS-II, MMGS-III, or SMGS-IV grades with an unblemished service record.
- The maximum age for applying is 63 years as on March 31, 2026, with no age relaxation for reserved categories.
- The selection process for these Resolver positions will involve shortlisting followed by an interview.
- Selected candidates will be posted at Circle Complaints Resolution Centres (CCRC) at LHOs, though the Bank reserves the right to post anywhere in India.
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Additional Salary Information
Monthly Remuneration payable (Fixed) for MMGS-II and MMGS-III is ₹45,000/-, and for SMGS-IV is ₹50,000/-. This compensation is without prejudice to pension and is subject to income tax deduction at source.
Important Dates
Selection Process
Shortlisting Interview
Application Fees
Refer official detailed notification
Reservation
SC: 13 ST: 5 OBC: 23 EWS: 6 UR: 58 PwBD: 17
How to Apply
- Candidates are required to register online through the link available on the SBI website: https://sbi.bank.in/web/careers/current-openings.
- After online registration, candidates should take a printout of the system-generated online application form.
- Candidates must scan and upload their latest photograph and signature as per the specified guidelines.
- Fill the application form carefully and submit it completely. If unable to complete in one go, save the partly filled form to generate a provisional registration number and password.
- The facility to edit saved information will be available three times only.
- Once the application is completely filled, submit the application form.
- Ensure all uploaded documents (photograph, signature, experience details, ID proof, date of birth proof, EWS/Caste certificate, any other relevant document) are clear and readable and adhere to specified file types and sizes.
Frequently Asked Questions
The monthly remuneration for SBI Resolver posts is ₹45,000 for MMGS-II and MMGS-III officers, and ₹50,000 for SMGS-IV officers.
The maximum age for SBI Resolver posts is 63 years as on March 31, 2026, for General category candidates.
No specific educational qualifications are desired for SBI Resolver posts, as applicants are retired officers of SBI.